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Our office

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E Colden Ave, Los Angeles, CA 90003, United States
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Washington Square, New York, NY 10012, United States
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Frequently asked questions

Get the lowdown! Check out our FAQs below.

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Can I use GraceBlocks for free?

There is a free plan level, and no credit card is required to get started. The free plan offers 2 GB of attachment storage, up to 10 Blocks and much more.  

How does text messaging  work?

A Builder can add the "Messaging thread" field type to any tab on a Block where mobile phone numbers are present. The first time this is done, GraceBlocks  will confirm activation and automatically procure a phone number for you for text messaging purposes. Then you are ready to start texting!

What's the best way to get started?

If you are one who like to tinker, you can sign up and get started on your own. There is robust documentation to help the do it your selfers out there. But there are concepts that add a lot of power in GraceBlocks that you may not notice at first glance. So be ready to read, or ask us or find a Builder in the marketplace to help you get started. Once you know the concepts, you will be off to the races!

Can emails be sent "from" our email address?

Yes, we enable emailing through SendGrid, a high deliverability email provider. There is a $200 set up fee and we will need to work with your IT group to ensure the SendGrid IPs are whitelisted. Once this is done, you will be able to use your designated email address for sending emails from GraceBlocks.

How can I request my POS device?

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Do you offer a discount for nonprofits?

Yes, contact us at and provide your 501(c)(3) certificate, and we will provide you a personalized discount for your organization.