GraceRock Services
Should you need more than the online and phone-based GraceBlocks product support, leverage our full suite of services to help you realize your vision through GraceRock, the services parent of GraceBlocks. From building better business cases to designing and deploying complex implementations, we help you plan, prepare and do the work needed to realize your goals.
Reporting
Testing
Strategy
Adoption
- Document current system needs
- Develop business case & link to value
- Tech stack design
- Manage deployment/upgrade project plans
- Support on-time delivery
- Align project success metrics
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- Build and run reports ad-hoc reports
- Troubleshoot data issues within or across systems
- Analyse data to ensure process/data integrity
- Define user acceptance plans
- Execute test scripts and triage issues
- Minimize go live disruptions
- Define flows and data mappings
- Build and test integrations
- Integration platform maintenance
Integration
Training
- Deliver virtual or on site sessions
- Follow-up with users
- Facilitate lunch and learn sessions
- Build quick start guides
- Create custom tutorials
- Design custom training curriculum
- Field inbound requests
- Research options and present recommendations
- Support/manage updates
Maintenance
Documentation
- Identify adoption blockers
- Define why use for your population
- Deliver persistent communications
Deployment
